Frequently Asked Questions
The following is a list of frequently asked questions at the Service Desk of the Salt Lake City Police Department. Click on your topic of interest to learn more. If the answer to your question isn’t found here, please contact us.
- Address and Hours
Where are you located?
The Salt Lake City Police Department is headquartered in the Public Safety Building (PSB), 475 South 300 East, Salt Lake City, UT 84111. Our mailing address is: PO Box 145497, Salt Lake City, UT 84114-5497.
What are your hours?
Lobby hours at the PSB are Monday thru Friday from 8 a.m. – 5 p.m. You must have a number by 4:30 p.m. for an impound release.
- Background Checks
Does the SLCPD do background checks?
We do background checks for our jurisdiction only. Forms are available in the lobby or downloadable through the link below. The cost is $5.09. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards. If you need a statewide background check, you need to go to the Bureau of Criminal Investigation (BCI), which is located at 3888 W. 5400 S., Kearns, UT 84118.
Where do I register a bike?
To register your bike, you will need to bring your bike and fill out a bike registration worksheet. The fee is $2.03. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards. We are located at 475 South 300 East. Hours of operation are 8:00 a.m. – 4:30 p.m.
How do I pick up a bike from evidence?
If you need to pick up a bike from evidence that is not registered, you will first come to the New PSB located at 475 East 300 South and fill out a bicycle worksheet and pay $2.03 to register it. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards. You will then need to take the receipt, worksheet and registration tag to the Old PSB located at 315 East 200 South. Their hours of operation are 8:00 a.m. to 3:45 p.m., Monday, Wednesday and Friday. Use the phone in the lobby to call evidence. You will need to contact evidence a day ahead at 799-3041 so they will have your bike ready for pick up.
What hours are available for pickup of evidence/property?
Appointments are required for property release, call 801-799-3041 Monday-Friday to schedule. Property will be released on Monday, Wednesday, and Friday between the hours of 10:oo am to 2:00 pm.
Effective Wednesday, March 4th, 2015, the Salt Lake City Evidence room will be releasing property from their new location, 4710 W. 1525 S. Suite G, Salt Lake City. Property will NOT be released from the old location, 315 E. 200 South.
The property release lobby door is located on the Northeast side of the building and is signed “Salt Lake City Property Release Public Entrance.” Contact with Technicians is accomplished by using the intercom to the right of the lobby door. Push the button and a Technician will help you.
Please refer any questions to the Evidence room at (801) 799-3041 between the hours of 8:00 a.m. and 4:00 p.m. Monday through Friday. The property and evidence room are closed on holidays and weekends.
What do I need to obtain my property from the police department?
To obtain a police report, you need:
- Police department case number or property owner’s full name
- Description of property and serial number (if known)
- Government issued picture identification
What if I do not have government issued picture ID?
You will need a copy of a booking sheet or some other means to confirm your identity.
Should I call before coming in to pick up my property?
Appointments are required for property release, call (801) 799-3041 to confirm your property is available for release and to schedule an appointment.
Can I pick up property for a friend or relative?
Yes. You must have a notarized letter from the owner stating the owner has asked you to pick up their property.
May I claim property that I found? How?
Yes. You must petition the Chief of Police after 90 days from the day you turned in the property. A letter petitioning the return of the property should be directed to the Chief of Salt Lake City Police, Attention Evidence Room.
How can I find out if you have my property?
The easiest way to identify your property is by the manufacturer’s serial number. You may call (801) 799-3041 with the details of your property and we will search the database. Without a serial number, it is difficult to clearly identify the property as yours due to the manufacture of many similar items. For example, a scratch on a car does not identify the car, but the manufacturer’s Vehicle Identification Number (VIN) does.
What kind of information do I need to keep in case my property is lost or stolen?
Keeping a description of the make and serial numbers of your valuables in a safe place will assist in identifying your property if it is taken. It also allows us to enter your stolen property into a national database enabling recovery if found outside Salt Lake City. SLPCD has created a sample home inventory tracking sheet for this purpose. Using it does not register your property with us.
How can I get a record expunged?
You must begin with the Bureau of Criminal Investigation (BCI). They have forms on their website, www.bci.utah.gov, that you can print off and either mail into them or take to them in person. Their address is 3888 W. 5400 S., Kearns, UT 84118. Follow their procedure. Once you have gone through the courts, you must bring in an original Certificate of Expungement and the original court document signed by a judge for us to begin the process here.
Does Salt Lake City Police Department do fingerprinting?
Yes. We do it on Tuesday, Wednesday and Thursday from 9 a.m. – noon. You must either live in Salt Lake City jurisdiction or be applying for or working within the Salt Lake City jurisdiction for us to do your fingerprints. The only exception to this is for adoption or foster care purposes in which you must go to the jurisdiction in which you live regardless of where you work. Young children are not permitted in the fingerprinting area. You need to provide your own fingerprint cards.
Where can I get fingerprint cards?
If you do not have cards, you can be fingerprinted at the Bureau of Criminal Investigation (BCI), 3888 W. 5400 S., Kearns, UT 84118.
Is there a fee to be fingerprinted at the SLCPD?
Yes, the fee is $5.09 a card. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards. All cards must be filled out in black ink only. You must also have current picture ID. Accepted forms of ID include Current: US Driver’s licenses, US ID cards, US Passports, US Visa’s, US Permanent Resident Cards, US Employment Authorization Cards, US Concealed Weapons Permits, and US Military ID. We also accept Mexican Consulate Cards and Out of Country Voter cards.
Where do we get our car out of impound?
To get your car out of impound you must obtain the proper release form available at the impound lot located at 2150 W. 500 S., SLC. The impound lot is open 24 hours a day, 7 days a week. For further questions, contact the impound lot at 801-974-2430.
It is my car, but someone else was driving it and it has a hold. Can I get it out?
You will need to talk with the follow-up detective. We cannot release a vehicle when it is on hold.
Can someone else pick up my car?
We can only release a vehicle to the registered owner. If not listed as the register owner, a notarized letter from the registered owner is needed. The notarized letter must include the registered owner name and then state the name of who will be representing them and what authority the registered owner is giving the person representing them ( to get vehicle out of impound, to get property out of the vehicle) and identifiers about the vehicle (year, make, model, case number, vin number, etc.) The person representing them must have proper ID, too. See below for what ID we accept.
What ID does SLCPD accept?
We only accept current U. S. Driver’s licenses, U.S. ID cards, U.S. Passports, U.S. Visa’s, U.S. Permanent Resident Cards, U.S. Employment Authorization Cards, U. S. Concealed Weapons Permits, U. S. Military ID and Driver Privilege Cards. However, when you go to pick it up at the impound lot, you must have a current State Driver’s license or someone with you that does, otherwise it will need to be professionally towed out.
What do you accept for payment on an impound?
We only accept cash, credit and debit cards. We accept Master Card, Visa, Discover and American Express. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards.
What are the fees?
There is a one-time towing impound fee, which varies depending on the condition of the vehicle, and storage fees, which increase daily (including weekends and holidays). The towing and storage fees vary according to the weight of the vehicle and if is it being stored inside or outside. Storage fees increase daily and include the day it was impounded and the day it is picked up. Stored outside, the lowest weight vehicles are $25.00 a day up to heaviest weight $45.00 a day. Stored inside, the lowest weight vehicles are $30.00 a day up to the heaviest weight $70.00 a day.
My vehicle was improperly impounded. What do I do?
You will need to set up an impound hearing at the Salt Lake City Justice Court, (801) 535-6321. You will need paperwork from us to do this. You can go about this two ways. You can pay upfront and take the paperwork with your receipt to the hearing (this way if the hearing is a couple days out, you have no more storage fees added and you can get your car) or you can just get the paperwork from us and wait for your hearing, although storage fees will continue to accumulate until the hearing. If you pay and the court decides to reimburse you with partial or full payment, they can issue a check at the time of the hearing, although sometimes they may need to mail it to you.
I do not want my vehicle, but I have some property inside that I want to get. How do I go about this?
You will need to be the registered owner or have a notarized letter from the registered owner. The notarized letter must include the registered owner name and then state the name of who will be representing them and what authority they are giving the person representing them ( to get vehicle out of impound, to get property out of the vehicle) and identifiers about the vehicle (year, make, model, case number, vin number, etc. ). You must have proper ID. See above for the ID we accept. Bring the above required documentation to the SLCPD service desk along with the property release fee of $75.00 per ½ hour to get the paperwork to go to the impound lot to get the property from the vehicle.
- Requesting a Report (GRAMA)
How do I request a police report?
You must fill out a Government Records Access Management Act (GRAMA) request form. They are available in the lobby of the Public Safety Building as well as on our website through the link below. All information on the form must be filled out completely. You must request a copy of your report in person or by mail at 475 South 300 East, (PO Box 145497) SLC, UT 84114-5497. If by mail, put ATT: Service Desk and a notarized copy of your current driver’s license must be attached. We cannot accept e-mail, fax or phone requests.
What is the cost?
There is a $5.09 processing fee per report requested. We accept cash, credit or check. Make your check or money order payable to Salt Lake City Corporation. We impose a surcharge of 1.23% on the transaction amount on credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards.
Can someone else get the report for me?
According to GRAMA law, certain people get certain information but everyone can get the public information. However, if you are a victim or subject of a record, etc., you may be able to get more information. To have someone request a report on your behalf, they must submit a notarized letter giving them that permission.
Will I get the report when I request it?
It depends on the type of report and other variables. Most likely you will not get it that day. GRAMA law gives us 10 days to get the information back to you. Through GRAMA law there are reasons reports can be denied and sometimes they are. If denied, you will receive a denial letter stating the reason and your appeal options.