Resources

The following tabs provide useful information and resources related to public safety. If you have a question that isn't answered here, please email slcpdpr@slcgov.com for assistance.

The use of burglary alarm systems has substantially increased. Salt Lake City police officers responding to these alarms have found them to be 99% false. This false alarm rate has resulted in an overwhelming burden on law enforcement.

December 1, 2000, a new alarm ordinance took effect in Salt Lake City. A private security guard should now be responding to your burglar alarm. Responding to your alarm for the protection of your property will be their priority. They will determine if a police officer is required. The Salt Lake City Police Department will be involved in an on-going training effort involving all areas of alarm response with private guard companies licensed with the State of Utah.

The alarm ordinance still provides for fines for those who misuse their alarm systems. Please make sure you are familiar with your alarm system and have regular maintenance.

Alarms activated by people, such as robbery, panic and duress alarms, will remain a high priority and will be responded to by Salt Lake City police officers.

We believe this approach will form a healthy cooperation between the police department, the alarm industry and private guard services to provide Salt Lake City citizens with a faster, more efficient alarm response.

The Salt Lake City Police Department provides a large variety of crime prevention programs. We will do a personalized security survey of your home or business. If you have any questions or would like to make an appointment with the Salt Lake City Police Department Alarm Unit, please call us at (801) 799-3545.

Helpful downloads:

Still have questions? Contact Us:

Salt Lake City Police Department Alarm Unit
475 South 300 East
PO Box 145497
SLC, Utah 84114-5497
Telephone: (801) 799-3545 | Fax: (801) 799-3325

Highlights of the Salt Lake City Corporation Alarm Ordinance 5.08

Effective December 1, 2000:

  • 5.08.045 – Alarm companies are required to be licensed under the provisions of the Utah Burglar Alarm Security and Licensing Act, Sections 58-55-102.
  • 5.08.065 – Alarm permits are required prior to the operation of an alarm system. There shall be no charge for the permit and it does not expire until a change in ownership of the system occurs.
  • 5.08.095 – Section A. A private guard responder shall confirm an attempted or actual criminal event at the alarm site before a police officer will be dispatched. Wholesale or retail firearms businesses are exempt from this requirement.
  • 5.08.095 – Section B. A $150 penalty charged to a monitoring company for each request for police response from a duress, panic or holdup alarm where no valid alarm user permit is provided to police communications.
  • 5.08.095 – Section C. False information given to police shall result in a Class B Misdemeanor.
  • 5.08.095 – Section D. False duress, panic or hold up alarms which are determined to be false shall result in an assessment of a $100 penalty for the first, $150 for the second, $250 for the third, $350 for the fourth, and $450 for the fifth within a 365 day calendar.
  • 5.08.095 – Section F. The False Alarm Prevention Course is offered on a regular basis. Citizens attending this course will be issued a certificate worth the dismissal of one false alarm penalty.
  • 5.08.190 – Section E. It is the responsibility of the alarm business and technician to prevent false alarms during installation, system repairs, or system service. Proper notification shall be made to monitoring company that the system is in a test mode to avoid dispatching of law enforcement. Violation of this section shall result in a civil penalty of $150 per incident against the company employing the technician.
  • 5.08.200 – Automatic dialing devices, which automatically dial the police, are unlawful.
  • 5.08.230 – Appeal Procedures. Any alarm user shall have ten (10) business days from the date of the city’s written notice of a penalty assessment under this chapter to request in writing an appeal hearing. The filing of an appeal with the alarm administrator shall stay the assessment of additional penalties for that violation until the hearing officer makes a final decision. The burden to prove any matter shall be upon the person raising such matter. It shall not be a defense to any penalty assessment that: (1) the false alarms were the result of faulty or malfunctioning equipment; (2) the false alarms were caused by electrical surges, or (3) the false alarms were caused by the fault of another person during non-criminal incidents. The hearing officer shall render a decision within 10 days after the appeal hearing is concluded. Following issuance of such decision, additional penalty assessments shall accrue until paid, as provided in this chapter.